They are two kinds of divers - those that pee in their wetsuits and those that lie about it.....
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Re: Nitrox. Yes, you found one of the few ops that won't even let you bring it on the boat if you show up with your own tanks (I believe there was someone that tried that recently). Every other operator that I'm aware of will either provide or allow you to bring (or both) EAN.Just as an edit I asked about it long in advance and still got the same answer. I was disappointed in the fact they did not have it but like say it was a set back not a turn away. I still enjoyed the dive and thought it was a blast.
Has something changed about the scuba shak since I was there last (A year ago)? Seems they are getting a negative review on here?
Just a personal experience note... Makena Coast cancelled my dive on me less than 12 hours before it began and just about ruined my opportunity to dive while I was on Maui. I'd be careful with them or make sure they guarantee you that if they say they are going out they actually take you out. (Lucky for me, I called Maui Dive Shop 5 minutes before they closed and got a last minute spot with them. They were friendly and safe.)