OldmanandtheC
Guest
Mark had advertised two Sea and Sea 1200HD cameras and I purchased the new one. The camera does not focus and the lense is stuck in the extended position (Charged up the battery, inserted a new card and powered up) This is his response to my request for my money back (I offered to eat the shipping cost back to Toronto)
"Mike,
I'm afraid I cannot refund your money, I already used it for another purchase. Also, it is not my responsibilty that a brand new camera is not working. I understand that you're in an unfortuneate situation but I just can't accept a return. It is monetarily impossible for me and it's a factory/manufacturing issue, not mine."
Expensive, but I've learned my lesson, I'll only deal with local/dealers.
"Mike,
I'm afraid I cannot refund your money, I already used it for another purchase. Also, it is not my responsibilty that a brand new camera is not working. I understand that you're in an unfortuneate situation but I just can't accept a return. It is monetarily impossible for me and it's a factory/manufacturing issue, not mine."
Expensive, but I've learned my lesson, I'll only deal with local/dealers.