Brandon Belew
Guest
So I received the above email an hour or so ago.. I paid next day shipping, and ordered yesterday. All day today, the order status has shown "Credit Card Billed - Your order is being picked for shipping". So why do they wait till the end of the business day to contact me? Or why don't they ( like some other companies ) go ahead and just ship the order along with a note stating the missing product is back ordered. If you would like to cancel your order for this product please call blah blah blah.Dear Diver,
We are holding your order number ******** for this item "One or more of the items ", which has been back-ordered from the manufacturer until 10/17/07 and we expect to be able to ship the same day.
Please call us at 800-34-scuba, if you would like us to split this item and send the balance of the order. There is no reason to contact us unless you need your order before your new delivery date which will be on your door no later than 10/18/07.
If you then have further questions please contact one of our Certified Scuba Instructors at 800.34SCUBA or info@scuba.com
Very Best Wishes and Happy Diving,
The team at Scuba.com
800-34-SCUBA
info@scuba.com
So normally I wouldn't be angry, this time I am.. since I paid 20$ extra to have it expedited ( since I need the items saturday for my dives ).. and the email states it won't ship for 5 months!
Not to mention, whilst angry about this whole ordeal... the back of my chair broke and I fell out of my chair..
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