Don't even consider buying from this guy. He is absolutely overwhelmed with the move to Nevada, unable to provide customer service to his past customers and ruder than ever. I called DSS to ask about taking care of a leak in my wing that occurred on the very first dive (after buying it about 20 months ago) down in COZ. I understand his warrantee is only 1 year, but I was hoping to at least see if he would back up his gear (that apparently is the best in the WORLD) or buy another wing. After being berated because he has equipment in 3 different states and is overwhelmed and it's my fault, I should have let him know what I think of him, his business and his customer service, but I politely listened, thanked him and said goodbye.
I HIGHLY suggest that you go elsewhere for your gear, if you ever are able to buy from him again. I've been around the world many times and have dealt with all kinds of wonderful and not so wonderful people, but he is at the top of the ego/jerk list. I've been nothing but nice and respectful to him but he doesn't have a clue how to treat people, especially those who have given him their business. I'm done with him and have to swallow the cost of replacing the bad wing (the best one IN The WORLD) with another one, hopefully from a company with great customer service.
If you chose to buy from DSS in the future, do so at your own risk. Some people just don't deserve our time or our money.
I HIGHLY suggest that you go elsewhere for your gear, if you ever are able to buy from him again. I've been around the world many times and have dealt with all kinds of wonderful and not so wonderful people, but he is at the top of the ego/jerk list. I've been nothing but nice and respectful to him but he doesn't have a clue how to treat people, especially those who have given him their business. I'm done with him and have to swallow the cost of replacing the bad wing (the best one IN The WORLD) with another one, hopefully from a company with great customer service.
If you chose to buy from DSS in the future, do so at your own risk. Some people just don't deserve our time or our money.