We stayed at El Coz with friends who insisted on AI and choose the hotel. Breakfast was nice, served buffet style with an omelet and egg station. The problem was the birds diving into the buffet table. They had an attendant covering up food and shoing the birds away. We missed the lunch buffet while we were out diving but were able to have hamburgers and ice cream. The ice cream was excellent! Dinner was also buffet and the had entertainment along with it. It included chicken in a sauce, fish in a sauce, beef in a sauce and vegetables. One night they had a fajita station. That was great. El Coz has an off the menu restaurant that requires reservations even when it is not even close to full. The restaurant also has a dress code. Unfortunately, we never got to have dinner in the restaurant. Wish I had pictures to post but we did not take any.
On our first trip to Cozumel, we were booked by our travel agent to the El Coz. We loved it. Friendly people, great service and a huge room.
Our last visit was December 2012.
We have been back to Cozumel 7 times in the last 5 years and have stayed at the El Coz each time. Now when we return they recognize us, call us by name and will greet us with big hugs.
We have always felt safe staying at El Coz and on the Island. Driving back a night, its fun to see the Policia with their road blocks that checking for drunk drivers.
Cozumel is responsible for my new Scuba addiction. Wish I started 30 years ago.
The dining at El Coz is not 5 star or even 4 star, but average. My wife loves the made-to-order omelets in the morning, and we both enjoy the fajitas at lunch. The inside dining is good, but while on vacation I don't want to wear long pants. We go into town for a couple of meals at lunch or supper.
The bars serve Dos XX and run of the mill liquor. I am partial to the Bacardi Anejo and Sprite. I have heard that the wine they serve is Yuk, but have never tried it.
The wait staff appreciates a tip, but I have never had any of them sit there and expect one.
We have never, ever been sick from any of our visits. Fresh Bottled is provided free of charge and is replenished in the room each day
I have to disagree somewhat with judydivescoz about the birds. El Coz has made a big effort to control the birds in the open restaurant area. Every opening has a curtain of nylon fishing line that prevents the birds from getting into the area. It is not 100% but a whole lot better than 5 years ago.
El Coz is way North, and far from Calita and Chucho Nunez my very special DM. We do not mind the drive as we rent a VW convertible from Isis.
As far as kids, we are looking forward to taking our Grandkids one year. They have a kids center, crafts, swimming, all the ice cream and cokes they want. They are completely supervised in a special area and they also have snorkeling tours for everyone.
I have and will continue to recommend this AI, El Cozumeleno to all my friends.