billmas
Registered
You'll all be pleased to note that I haven't bored you silly with any diving videos recently. Let me explain why...
My GoPro Hero underwater camcorder is suffering from an O ring problem. I've exchanged numerous emails with the manufacturer who are simply refusing to supply a replacement O ring (even with me offering to pay for it). They insist I have to buy a whole new housing (lots of money) instead of a tuppeny O ring.
That is akin to having to buy a new car because a tyre is blown. I know a blown tyre isn't a warranty problem, but you'd expect to be able to purchase a replacement. Entirely ridiculous.
I'm not in the habit of paying to be raped, so I won't be buying a new housing.
So I now have a GoPro Hero (minus waterproof housing) which after the grand total of four weeks/seven dives is useless, it's now just a paperweight.
I really can not recommend a GoPro to anybody. Product quality for me is not just about how good or if something works, but about how the manufacturer responds when there's a problem. In this case, I think GoPro should move their headquarters to Sicily - I think they'd fit right in.
I've read about a different underwater video system (a contour HD). I think I'll save up for one of them. It will be dearer than a new housing for the GoPro, but I won't feel like I've been raped when I order it.
Ever so slightly p'd off,
Bill
My GoPro Hero underwater camcorder is suffering from an O ring problem. I've exchanged numerous emails with the manufacturer who are simply refusing to supply a replacement O ring (even with me offering to pay for it). They insist I have to buy a whole new housing (lots of money) instead of a tuppeny O ring.
That is akin to having to buy a new car because a tyre is blown. I know a blown tyre isn't a warranty problem, but you'd expect to be able to purchase a replacement. Entirely ridiculous.
I'm not in the habit of paying to be raped, so I won't be buying a new housing.
So I now have a GoPro Hero (minus waterproof housing) which after the grand total of four weeks/seven dives is useless, it's now just a paperweight.
I really can not recommend a GoPro to anybody. Product quality for me is not just about how good or if something works, but about how the manufacturer responds when there's a problem. In this case, I think GoPro should move their headquarters to Sicily - I think they'd fit right in.
I've read about a different underwater video system (a contour HD). I think I'll save up for one of them. It will be dearer than a new housing for the GoPro, but I won't feel like I've been raped when I order it.
Ever so slightly p'd off,
Bill