Update -
Important note for tourists entering Indonesia with a free VOA and exiting Indonesia in a location that does not offer the free VOA.
I received this info from my trips' cruise director today.
Below information is courtesy of Silk Air Manado--
"I had a chat with MDC Immigration today and some of our pax in MDC face a problem exiting MDC as they have entered through JKT on the Free VOA. Once they choose the Free VOA option in JKT or any of the 9 ports as below, they are unable to exit from another Indonesian city without the Free VOA Option".
The workaround this is to buy the normal USD 35 VOA at CGK (Jakarta)/DPS (Denpasar)/KNO (Kualanamu, Medan)/SUB (Surabaya)/BTH (Batam Hang Nadim) and with that VOA, they will be able to exit another Indonesian city without the Free VOA Option.
Can we please trouble you to disseminate this information to your guests/passengers to purchase the correct VISA upon arrival.
If they are having an open jaw ticket (entry via CGK/DPS/KNO/SUB/BTH and exit via another Indonesian Point NOT CGK/DPS/KNO/SUB/BTH), they would NEED to choose to purchase the USD 35 VOA Option at CGK/DPS/KNO/SUB/BTH to be able to depart via another Indonesian city without the Free VOA Option. If they choose the Free VOA Option, they will be made to return by domestic flight to the city which they arrive in to depart Indonesia.
With this knowledge, pax will avoid the hassle of buying a domestic ticket to go back to CGK/DPS/KNO/SUB/BTH to exit as most pax only know about this policy when they arrive in MDC for example.
Do let me know if you have any questions or comments regarding the above please. Thanks!
For 30 countries, namely People's Republic of China, Russia, South Korea, Japan, United States of America, Canada, New Zealand, Mexico, England, Germany, France, Netherlands, Italy, Spain, Switzerland, Belgium, Sweden, Austria, Denmark, Norway, Finland , Poland, Hungary, Czech Republic, Qatar, UAE, Kuwait, Bahrain, Oman and South Africa, can visit for the purpose of Tourist ONLY. Above countries can ONLY enter and exit from Indonesia through the following nine (9) Indonesia Immigration Clearance ONLY at ;
a ) Airport Immigration Check Point
1) Soekarno-Hatta Jakarta ( CGK )
2) Ngurah Rai - Bali (DPS)
3) Kualanamu, Medan (KNO)
4) Juanda - Surabaya (SUB)
5) Hang Nadim - Batam (BTH)
b) Seaport Immigration Check Point
1) Sri Bintan Pura at Tanjung Pinang
2) Batam Center at Batam
3) Sekupang at Batam
4) Tanjung Uban at Tanjung Uban