Pocket Weight Belt warranty?

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CompuDude

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Scuba Instructor
Divemaster
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Location
Studio City, CA, USA
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What's the warranty like on the pocket weight belt? I haven't had mine for all that long (under 6 mos), but after about 3 mos I noticed one of the pockets (back left of the 6 pocket belt) somewhat pulled away from the rest of the belt. Not sure exactly what caused it; the back one on the other side is fine.

As it happens, I moved to steel tanks and bp/w, which reduced my weight so I don't even use the back pockets at this point, but the looming move to a drysuit as me wondering if I might need to start using them again, and I realized say, maybe it's under warranty... but no info on the website and the little paper tags it came with are long gone.
 
Thanks! I took a couple of quick pictures this morning, so I'll drop you an email as well.

Edit: As well as call you on Friday, that is...
 
XS Scuba:
CompuDude:
Give me a call and I'll get you fixed up. I'm working out of the office tomorrow, though I'll be at my desk most on the day on Friday. Toll-free 866 977-2822

Once again, primo customer service from Mr. Scuba! Go Mike!

Phil Ellis
 
I should just mention, Mike did indeed fix me up. Thanks, Mike! Customer service like that definitely keeps XS Scuba gear at the top of my list!
 
Hi CompuDude:
That's where we like to be, "at the top of your list." I'm glad I could be of help.
CompuDude:
I should just mention, Mike did indeed fix me up. Thanks, Mike! Customer service like that definitely keeps XS Scuba gear at the top of my list!
 
https://www.shearwater.com/products/perdix-ai/

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