newmanl
Contributor
Hi Folks,
At the risk of sounding like the perverbial broken record, given Ikelite's track record and subsequent reputation, I just wanted to comment on my recent experience with sending my housing back for service and a bit of repair.
First, communication was great - they let me know they had my housing, then e-mailed me about the recent mods and asked if I'd like to include them, charged me a very fair price for both (service/repair and upgrades) and got it back to me in just about two weeks instead of the quoted three... and this is to Canada! All the while DEMA was going on!
If I had any misgivings about sending a housing back to the US, Ikelite has certainly alleviated them. Thanks Ikelite - amazing!
Lee
At the risk of sounding like the perverbial broken record, given Ikelite's track record and subsequent reputation, I just wanted to comment on my recent experience with sending my housing back for service and a bit of repair.
First, communication was great - they let me know they had my housing, then e-mailed me about the recent mods and asked if I'd like to include them, charged me a very fair price for both (service/repair and upgrades) and got it back to me in just about two weeks instead of the quoted three... and this is to Canada! All the while DEMA was going on!
If I had any misgivings about sending a housing back to the US, Ikelite has certainly alleviated them. Thanks Ikelite - amazing!
Lee