I'm prompted to write this after seeing several recent threads lately complaining about a level of service that someone has received.
In many of these cases, people have opted for the best up front price of a commodity. The thing that many people fail to take into account is the long term cost of that decision. The level of service your purchase comes with and other factors are what determine the value - price isn't the overriding consideration.
A few suggestions to keep in mind that help determine value:
- Item comes with free shipping
- Retailer has a generous return/exchange policy
- Prompt service whether asking a question or making a purchase
- Good warranty
- Free assembly/testing
This isn't written to incite another LDS vs. online retailer debate. Rather I'm hoping that people will share stories of things that help them determine when a deal is the best value and save others some headaches. It's also worth noting that the same concept can apply towards instruction as well.
In many of these cases, people have opted for the best up front price of a commodity. The thing that many people fail to take into account is the long term cost of that decision. The level of service your purchase comes with and other factors are what determine the value - price isn't the overriding consideration.
A few suggestions to keep in mind that help determine value:
- Item comes with free shipping
- Retailer has a generous return/exchange policy
- Prompt service whether asking a question or making a purchase
- Good warranty
- Free assembly/testing
This isn't written to incite another LDS vs. online retailer debate. Rather I'm hoping that people will share stories of things that help them determine when a deal is the best value and save others some headaches. It's also worth noting that the same concept can apply towards instruction as well.