utdivermatt
Contributor
Since the outbreak occured two weeks prior, EV should have contacted the guests a week earlier. At that time they could have let them know about the situation, the liklihood for transmission, and at that point the guests might have been able to pay a small fee to the airline and get a one-year voucher.
Really? Would you like to be called by every trip you plan because someone got sick two weeks before you were going to be there? Would you even take it seriously, especially when it is not a serious illness, but more of a cold? And who on a liveaboard can plan for how long an illness will last?
Simply put, how would you feel if they did call a week in advance, tell you someone on the crew was sick, and you should probably not come? A week passes and you have gotten your airfare voucher, rescheduled yourself to not have your vacation from work, and have unpacked everything you had planned to take. But the crew member recovered in a week (which I know I tend to do when I have a cold). So now everyone loses, you dont get the trip, and the liveaboard has to take a week off. Is this really realistic to do?
And again, if this is such a horrid diesease and they cannnot stop it from spreading, what happened to the group from the week before? I have heard no mention about them, but it sounds like if someone on the crew had been sick for two weeks, and they were the ones spreading it, the rest of the crew would have been sick before they left (which they obviously weren't, since only one was moved to a room away from the rest of the crew). The crew was fine after living with this sick crew member for two weeks, as were the passengers from the week before. Is the OP really sure this wasnt just the same illness brought on the ship by 3 of the passengers? At this point, thats what I would have to guess it was. I mean, I would be angry if that happened, and look for ways that I would be entitled to a refund, but at the end of the day, if you can't show without doubt that it came from the crew, how can you say they are responsible?