Last weekend my Wisdom developed an error in the SPG with a reading of 330 psi when the reg was depressurized and 330 psi over the actual tank pressure when the reg was pressurized. Then it got worse as it also refused to download the last 9 dives from that weekend and by Tuesday had lost the use of the button on the face. So what ever was wrong with it seems to have been progessive.
So after 186 dives I took it into the shop and it was exchanged on the spot with no concern that Sherwood would not replace it as it was inside the 2 year warranty.
This is the 3rd Wisdom I have received as the first one shut itself off during dive number 80 something and never came back on. I cannot make a glowing recomendation about the Wisdom's reliability (although the trend is good) but the warranty support and service are excellent.
And to be fair, I dive a lot doing 130-150 dives per year with nearly all of them in very cold water and over half of them to depths below 100 ft. So, 186 dives in my dive bag is a lot and is probably harder on a computer than a decade of diving at a more normal rate in nicer conditions.
So after 186 dives I took it into the shop and it was exchanged on the spot with no concern that Sherwood would not replace it as it was inside the 2 year warranty.
This is the 3rd Wisdom I have received as the first one shut itself off during dive number 80 something and never came back on. I cannot make a glowing recomendation about the Wisdom's reliability (although the trend is good) but the warranty support and service are excellent.
And to be fair, I dive a lot doing 130-150 dives per year with nearly all of them in very cold water and over half of them to depths below 100 ft. So, 186 dives in my dive bag is a lot and is probably harder on a computer than a decade of diving at a more normal rate in nicer conditions.