Trajan
Registered
Just out of curiosity, and the fact that I own some of their equipment, why does Aqualung not have a rep on this board?
Aqualung rep
- Thread starter Trajan
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You must be kidding me. lol
Phil Ellis
Discount Scuba Gear at DiveSports.com - Buy Scuba Diving Equipment & Snorkeling Equipment
Phil Ellis
Discount Scuba Gear at DiveSports.com - Buy Scuba Diving Equipment & Snorkeling Equipment
Because they (like the rest of them) know what you want better than you do so what purpose would it serve.
N
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Damselfish
Contributor
15 posts in 1.5 years isn't exactly frequent...
jpsexton
Contributor
I agree, two product discussions is hardly a presence.
Short answer - AquaLung (and others) are too busy selling stock to dealers to mess with actual customers.
AquaLung has decided that they want you to conduct the majority of your interactions with them via their dealers. They want to spend time making their dealers happy, and I guess they trust that the dealers will make the actual customers happy?
Some scuba companies have decided that customers get the best service when there are a group of capable dealers who are all competing for the customers business. Other's like AquaLung, think that customers get the best service when they are only able to deal with/buy from their local dealer (regardless of the quality of that dealer). Vote with your wallet to pick the model you prefer.
Rich
AquaLung has decided that they want you to conduct the majority of your interactions with them via their dealers. They want to spend time making their dealers happy, and I guess they trust that the dealers will make the actual customers happy?
Some scuba companies have decided that customers get the best service when there are a group of capable dealers who are all competing for the customers business. Other's like AquaLung, think that customers get the best service when they are only able to deal with/buy from their local dealer (regardless of the quality of that dealer). Vote with your wallet to pick the model you prefer.
Rich
mike_s
Contributor
I think all of the above is true in what Rich said. Aqualung wants you to use your authorized dealer to buy their product and get info.
But the real truth is that they don't support Internet purchasing and don't want to encourage it either. Most of the manufacturers and their represenatives on this board support internet purchasing.
There is a lot of issue with this since Leisure Pro is the largest Aqualung "dealer" and they sell online. hmmmm.... makes you wonder just where they get their product from huh?
There has also been some unofficial "sour milk" between Aqualung and Scubaboard.
I can guarentee you that Aqualung reads this board even if they don't post here. Post a dealer that is routinely selling online and Aqualung will send over their ******* to harrass the dealer.
It's a shame, because Aqualung makes a good product. They just haven't realized that the world is changing around them.
Note: This doesn't have anything to do with any individual dealer or dealer rep.
Aqua Lung and ScubaPro ... the 'good ole boys club' of the diving world. Unfortunately, their equipment is awesome. If you want it you just have to play their game.
The other 'good ole boy' OMS can't make the same claim. Not sure what they're so high and mighty about. At least Aqua Lung and ScubaPro have quality equipment to loosely justify their cockiness.
The other 'good ole boy' OMS can't make the same claim. Not sure what they're so high and mighty about. At least Aqua Lung and ScubaPro have quality equipment to loosely justify their cockiness.
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