Avoid Tank Ha In Playa Del Carmen

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Rule62

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Ketchikan, AK
Just returned from a trip to PDC and diving with TANK HA Dive Center. I normally don’t bother posting trip reports but this one was bad enough and unsafe to warrant posting. As anyone knows who’s dove out of PDC before, there are no piers so shore entry to the boat is required. This is no big deal except if the waves are breaking on the boat with over 6 ft swells!!!

After navigating thru the waves with all of our gear, we made it on the boat! This is not a criticism of Tank Ha since they can’t control the weather nor the surface conditions. We then headed out to the dive site.

On the way out, the boat Tank Ha was using was not equipped to handle rough conditions and the tanks were falling out of the inadequate plastic tank holders and onto the deck and our feet. One of the divers sustained a foot injury due to a tank falling on her foot. Additionally, I was concerned our regs would be damaged since the tanks were falling “head first” right on the regs!!!

Once we got to the dive site things improved since we got off the boat and dove!!! Although the dive was fairly unremarkable, as are most dive sites off of PDC, it was still better than being on the boat. We did our surface interval on the boat and then motored to the second dive site. We learned from our earlier experience we needed to spread out and hold on to all the tanks so we didn’t have a repeat of our previous falling tank adventure.

Second dive went OK until we surfaced. Upon surfacing, NO DIVE BOAT in sight. The DM took out a deflated sausage about 3ft long with Tank Ha written on it with a Sharpie and tried to get any boats attention. Since the surface conditions had deteriorated even more and we were now facing 8ft plus swells, there’s no way any boat would ever see his 3ft deflated sausage.

As soon as I saw what he had to signal with and realized it was of no use, I pulled out my own 6ft sausage and inflated it and began to try and get another boats attention. Even with mine it was difficult and after about 15min of bobbing on the surface, the DM suggested we start swimming for shore which was about a mile a way!!!!

I knew this was not an acceptable alternative as my wife and another woman were already beginning to get cold and experience the early stages of hypothermia. Fortunately, shortly after this brilliant suggestion, a fishing boat spotted my sausage and came over to see what was up. We told him we were with Tank Ha and he was able to radio our boat. After another 10min our boat showed up and we headed back to PDC.

Upon arrival, we told the folks at Tank Ha about our experience and were told sorry it was a new captain!!! We had planned on diving with them all week but, based on our day one experience and the multiple safety issues, felt it best to head somewhere else.

As I said at the beginning, I’ve never posted a trip report before but felt compelled to, due to the numerous safety issues we encountered.

BTW, my wife and are both rescue certified with hundred’s of dives, so are not prima donnas with unrealistic expectations!!!
 
Welcome to coastal diving in the Yuactan! At least your boat driver could find the reef. For diving there, stick to the cenotes.
 
Hate to sound harsh, but if there were 6ft swells and getting out to the boat with geared up tanks was proving that difficult, and knowing you were diving off a small panga, you have to take some responsibility for the experience. Just because the boat will go out, doesn't always mean that it's a good idea for you to be on it. You're rescue divers with hundreds of dives and you didn't see any warning signs about how this could go?
 
You're rescue divers with hundreds of dives and you didn't see any warning signs about how this could go?

You've missed my point. I didn't think to ask the captain if he knew what he was doing or if the dive guide had an acceptable signalling device. Lessons leerned!! I could handle the rest. If I chose not to dive in rough conditions everytime there were rough conditions, my ocean diving would be pretty limited.
 
I think this is common practice with most dive ops. If they get you out there, they don't have to refund your money.

Yeah, with the cenotes or most cave diving, weather is never a factor. That's what appeals to most. Sorry you had a bad set of dives.

I don't see where the OP was asking for a refund. I do appreciate the safety heads up.
 
The most alarming part of your experience, to me, was the lack of a dive boat when you surfaced. I don't think any amount of dive experience on your part could have predicted that.
 
The most alarming part of your experience, to me, was the lack of a dive boat when you surfaced. I don't think any amount of dive experience on your part could have predicted that.

Coupled with the lack of proper signaling device on the part of the guide. I can understand strong currents, etc and missing the surfacing point but to not have a way to signal the boat....inexcusable!!!!
 
In general, most dive guides carry very little in terms of signaling devises. If I saw one with an SMB that was more than 1M I would be amazed. Did the boat captain give any reason as to why he left the general area?

As for the tanks falling over. Not surprised as I have dealt with that as well.

One suggestion it sounds as though your wife better exposure protection.
 

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