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I've stayed out of this because I wasn't there, am not likely to go, and don't imagine I'd find the type of diving I like to do at that venue. I would like to comment from the dive operators point of view, however.
Yes, we offer perks to the trip organizers. Those perks take the form of free spots for each spot sold, and in the form of commissions. For those organizers, we expect them to earn those perks. If someone is late paying, we go to the individual first, then we go to the organizer. When someone is lost at the airport or between the airport and the boat, we expect the organizer to go fetch them. When someone is arrested (Sorry, officer, this is what I was wearing the day I was born) we expect the organizer to go bail them out of jail. Organizing dive trips for 4 of your buddies isn't a big deal, but organizing one for 100 is an amazing headache, and the organizer EARNS those free spots. Sometimes the organizer hands them off to his minions to do the diver wrangling, sometimes they use them themselves and they do their own wrangling, but no one should feel bad that the folks who put in hundreds of hours to make this work got to ride the plane and the dive boat for free. It wasn't free, folks.
As far as commissions go, typically clubs or loose organizations return the commissions to the trip either in the form of reduced booking fees, or one of my favorites is when the club/organization tells the operator to use the commission for crew tips. When used for tips, the crew knows that they are covered, the customers know that they have tipped the correct amount, and the diving is then all inclusive. Shops and travel agents use the commission as commission, which keeps them organizing more trips in the future. That's good for business.
I don't see that anything that Cardzard or ROXANNE did was unreasonable, underhanded, or sneaky. It just isn't anyone's business if, or how much they were compensated. If you feel you were treated poorly, organize your own trip.
Yes, we offer perks to the trip organizers. Those perks take the form of free spots for each spot sold, and in the form of commissions. For those organizers, we expect them to earn those perks. If someone is late paying, we go to the individual first, then we go to the organizer. When someone is lost at the airport or between the airport and the boat, we expect the organizer to go fetch them. When someone is arrested (Sorry, officer, this is what I was wearing the day I was born) we expect the organizer to go bail them out of jail. Organizing dive trips for 4 of your buddies isn't a big deal, but organizing one for 100 is an amazing headache, and the organizer EARNS those free spots. Sometimes the organizer hands them off to his minions to do the diver wrangling, sometimes they use them themselves and they do their own wrangling, but no one should feel bad that the folks who put in hundreds of hours to make this work got to ride the plane and the dive boat for free. It wasn't free, folks.
As far as commissions go, typically clubs or loose organizations return the commissions to the trip either in the form of reduced booking fees, or one of my favorites is when the club/organization tells the operator to use the commission for crew tips. When used for tips, the crew knows that they are covered, the customers know that they have tipped the correct amount, and the diving is then all inclusive. Shops and travel agents use the commission as commission, which keeps them organizing more trips in the future. That's good for business.
I don't see that anything that Cardzard or ROXANNE did was unreasonable, underhanded, or sneaky. It just isn't anyone's business if, or how much they were compensated. If you feel you were treated poorly, organize your own trip.