I have two Aeris Atmos ai air integrated computers that need servicing and was just notified by Huish as follows:
Your request for RMA has been rejected
REQUEST DETAILS
Request ID: 3965
Updated By: Ron
Last updated on: 08/01/2017
Remarks: Effective May 1, 2017 Huish Outdoors purchased the assets for Oceanic and Hollis. This acquisition was limited to only these two brands. As Aeris closed on August 1, 2014, the Aeris brand was not part of the acquisition. As a result we at Huish Outdoors are not able to offer any support on Aeris products. Our support options are limited to an upgrade to an Oceanic computer at a 20% discount. This upgrade would be handled through your local Authorized Oceanic dealer (Dealer Locator).
Additional information can be obtained by logging in with your account at https://huish.returnsportal.net
Are Aeris products being abandoned?
Your request for RMA has been rejected
REQUEST DETAILS
Request ID: 3965
Updated By: Ron
Last updated on: 08/01/2017
Remarks: Effective May 1, 2017 Huish Outdoors purchased the assets for Oceanic and Hollis. This acquisition was limited to only these two brands. As Aeris closed on August 1, 2014, the Aeris brand was not part of the acquisition. As a result we at Huish Outdoors are not able to offer any support on Aeris products. Our support options are limited to an upgrade to an Oceanic computer at a 20% discount. This upgrade would be handled through your local Authorized Oceanic dealer (Dealer Locator).
Additional information can be obtained by logging in with your account at https://huish.returnsportal.net
Are Aeris products being abandoned?