WARNING:
I successfully sync'd the A300 CS with my Mac. I just got back from Cozumel and had 11 Dives logged on it. The PDC worked flawlessly except for two instances when it lost connection for a minute or so. (I have it on Video from my mask mounted GoPro somewhere)
When it Sync'd. The first thing it requested was Update the Firmware. Being excited, I did so. Following the instructions... It will ask you Back the Battery Compartment open til the screen turns off when it's done. When you screw it back down, it'll power on after a Beep. Did it.
Ok, so I go back to Diver Log... and the history notes my 11 dives. But NO LOGS! The A300CS.... Same thing. History is there. But NO LOGS!
DOWNLOAD YOUR LOGS FIRST BEFORE FOLLOWING THE PROMPTS FROM DIVERLOG!!!!
I lost them.... I made two fatal mistakes and don't want anyone else to do what I did. First, I didn't write down all the dive info right away like I should have. Second, I assumed when it sync'd that my Dive data was saved but it wasn't.
When my Dive Buddy had a glitch (? Dead Battery) on this trip with his A300CS, he took the battery out, replaced it, and when he powered it back on he was asked if he wanted to restore his Dive Data. Which he confirmed. And all his Logs are there. No problem. I was never given this option when doing the Firmware Update Process.
:sos:
I called Aeris, spoke to someone claiming to be support... But no help. He said he would give my info to the Diverlog (Production Support) team. But couldn't guarantee when I'd get a call. I am expecting little from them, as they haven't seem to HELP much thus far.
Needless to say, I am not happy. But I don't want anyone else to make the same mistakes I did.