Hi
We are a diving family of four, so bought 4 of the computers. Did unfortunately not test the equipment before traveling on a diving holiday. This was not wise. All computers on 1D firmware.
Connectivity with transmitter:
The good thing about having 4 computers and Transmitters is that you can play around a bit. Have also put in new batteries in all computers/ transmitters while testing. It also means that you get 4 times the frustration...
Only one of the computers has a stable connection with the transmitters. 1 of the transmitters was dead, and will not be picked up by any of the computers. One of the computers connected for the first dive and then would not connect at all afterwards. The 2 last computers connects on and off, but often drops off for more than 5 minutes. I would expect a bit more stability than this.
Installing USB drivers Win 8.1:
Unsure if its best to use the process from inside the ACI Software 2.3.8 or to use the strange process including unsigned drivers as described in the help process. Have tried both, sometimes the computers connects, more often not. Any good suggestions from the Forum?
---------- Post added August 11th, 2014 at 05:35 PM ----------
ACI 2.3.8: when trying to update the ACI software from the inside the ACI 2.3.8 to ACI 2.3.9 the software freezes and the software closes down. Happens even after fresh install. Not possible to upgrade to 2.3.9. Any direct link to 2.3.9 available?
Not able to download new firmware 1E. The program freezes and closes down.
Still 4 days left of my diving holiday so any help will be appreciated!
---------- Post added August 11th, 2014 at 08:50 PM ----------
Update: after another reinstall of drivers and software, suddenly I could update to ACI 2.3.9. Go figure. Or maybe it was something wrong with servers at Aeris. When trying to read from DC, the system tells me that USB Interface FOUND and DC is Connected. Pressing start button gives me message Retriving settings, Status download 0%. Then the whole process stops with the following error message: Time Until Dim (min:sec). Have restarted PC and tried again, same result.
The firmware auto update stays grayed out at all times. So cannot update firmware directly.
We are a diving family of four, so bought 4 of the computers. Did unfortunately not test the equipment before traveling on a diving holiday. This was not wise. All computers on 1D firmware.
Connectivity with transmitter:
The good thing about having 4 computers and Transmitters is that you can play around a bit. Have also put in new batteries in all computers/ transmitters while testing. It also means that you get 4 times the frustration...
Only one of the computers has a stable connection with the transmitters. 1 of the transmitters was dead, and will not be picked up by any of the computers. One of the computers connected for the first dive and then would not connect at all afterwards. The 2 last computers connects on and off, but often drops off for more than 5 minutes. I would expect a bit more stability than this.
Installing USB drivers Win 8.1:
Unsure if its best to use the process from inside the ACI Software 2.3.8 or to use the strange process including unsigned drivers as described in the help process. Have tried both, sometimes the computers connects, more often not. Any good suggestions from the Forum?
---------- Post added August 11th, 2014 at 05:35 PM ----------
ACI 2.3.8: when trying to update the ACI software from the inside the ACI 2.3.8 to ACI 2.3.9 the software freezes and the software closes down. Happens even after fresh install. Not possible to upgrade to 2.3.9. Any direct link to 2.3.9 available?
Not able to download new firmware 1E. The program freezes and closes down.
Still 4 days left of my diving holiday so any help will be appreciated!
---------- Post added August 11th, 2014 at 08:50 PM ----------
Hi
We are a diving family of four, so bought 4 of the computers. Did unfortunately not test the equipment before traveling on a diving holiday. This was not wise. All computers on 1D firmware.
Connectivity with transmitter:
The good thing about having 4 computers and Transmitters is that you can play around a bit. Have also put in new batteries in all computers/ transmitters while testing. It also means that you get 4 times the frustration...
Only one of the computers has a stable connection with the transmitters. 1 of the transmitters was dead, and will not be picked up by any of the computers. One of the computers connected for the first dive and then would not connect at all afterwards. The 2 last computers connects on and off, but often drops off for more than 5 minutes. I would expect a bit more stability than this.
Installing USB drivers Win 8.1:
Unsure if its best to use the process from inside the ACI Software 2.3.8 or to use the strange process including unsigned drivers as described in the help process. Have tried both, sometimes the computers connects, more often not. Any good suggestions from the Forum?
---------- Post added August 11th, 2014 at 05:35 PM ----------
ACI 2.3.8: when trying to update the ACI software from the inside the ACI 2.3.8 to ACI 2.3.9 the software freezes and the software closes down. Happens even after fresh install. Not possible to upgrade to 2.3.9. Any direct link to 2.3.9 available?
Not able to download new firmware 1E. The program freezes and closes down.
Still 4 days left of my diving holiday so any help will be appreciated!
Update: after another reinstall of drivers and software, suddenly I could update to ACI 2.3.9. Go figure. Or maybe it was something wrong with servers at Aeris. When trying to read from DC, the system tells me that USB Interface FOUND and DC is Connected. Pressing start button gives me message Retriving settings, Status download 0%. Then the whole process stops with the following error message: Time Until Dim (min:sec). Have restarted PC and tried again, same result.
The firmware auto update stays grayed out at all times. So cannot update firmware directly.