Harry Kreigh
Registered
- Messages
- 35
- Reaction score
- 6
I had a very unsatisfactory experience with the operations manager (OM) of Ilike and want to warn the diving community about his questionable business practices.
I fully paid for a trip in 2020, which was canceled due to Covid, and was denied a refund, but allowed to reschedule when Indonesia re-opened. However, when I rebooked a comparable trip in 2023, I was charged an additional 21% for the trip. I should have been given the option of a refund, but was forced to pay the extra charge or lose my investment. I believe the OM acted dishonorably by reneging on the original deal and, therefore, I will never book another trip with Ilike.
I fully paid for a trip in 2020, which was canceled due to Covid, and was denied a refund, but allowed to reschedule when Indonesia re-opened. However, when I rebooked a comparable trip in 2023, I was charged an additional 21% for the trip. I should have been given the option of a refund, but was forced to pay the extra charge or lose my investment. I believe the OM acted dishonorably by reneging on the original deal and, therefore, I will never book another trip with Ilike.