Oh we never tip toe.. sometimes you have to put a DM in their place... they work for you! I'm always quick to point out that when I pay for a tank I use a tank, and my wife and I typically go over an hour. We are going to Brac in May. I'll post a full report and video,,, Thanks Magellan
It's a bit of a late reply to this post, but this thread just resurfaced due to the trip report by @RTee.
To offer a different perspective on this speaking from working as a dive guide/instructor, there might be reasons why there is a time limit to a dive plan. I've copied an earlier reply from a colleague which explains the reasoning behind this.
I'd like to comment on the dive times from someone who works as an ops manager, boat captain, and dive guide in the Caymans. Perhaps it's not always apparent to the customer - "what does 10 extra minutes make?" Often times it creates a domino effect on the rest of the day that isn't seen.
Just last week, we had a couple staying with us, who thought nothing of doing 70 minute dive times, after being briefed that 60 minutes was the maximum allowable time. This 20 minutes that we are now behind can easily turn into 30 or 40 when we get behind in the West Bay dock or fuel queues. This 30 or 40 minutes must come from somewhere - usually the employee forgoes their lunch break.
To be anywhere close to profitable, a dive shop cannot have employees just sitting around - they must be productive. To this end, perhaps there isn't an afternoon boat to go out, but employees time is sold to other customers to teach classes, to conduct guided dives, or perhaps a kids program. In the case of our couple last week, we now have a delayed boat, with 4-5 employees on the boat, or meeting the boat at the dock to re-tank it, who will all get no lunch break and be late for their next customers.
I strive to make my customers as happy as possible. I know where my paychecks come from. We like giving people longer dive times when we can, but many times this isn't possible. If you like to do long dives, then talk to us beforehand. I'll make my briefing short, I'll pick closer dive sites to the dock. Or take advantage of the shore diving. You can do 2 hour dives from shore if your SAC rate allows.
Also wouldn't be surprised if the poster's problem was that he asked if he could extend the profile. If you ask, they will almost always say no. But if you just do it, and they can see you under the boat at the end of the dive, I doubt they would say anything.
Most likely you are 100% correct. None of my co-workers would likely say anything, like we did last week. Most of us try to be kind, and know you are on vacation, and also live in fear of the negative trip advisor review, a gun which people pull out at even the slightest perceived offense.
We may live in paradise, and it may be a dream job. All I'm asking is consider when you are asked to keep the dive to a certain time, it's not because we are just trying to be difficult. Just some insight.
TBH, I find the attitude as demonstrated somewhat inconsiderate of your fellow divers. The dive guides try to organise a day of diving so that all the divers get the best experience. We want you to enjoy your dives, and will do our best to make that happen. However, we try to do that for all divers diving with us.
Imagine it's a colder, windy, wavy day. The divers are back on the boat at the briefed time. Now a diver and their buddy ignores this time and stay down 15 minutes longer. This means now we might have 10-15 divers getting cold, tossed around and getting sea-sick waiting on a boat for that last buddy pair. Or because divers ignore briefed dive times, the boat is back 20-30 minutes late. Now the afternoon boat, or classes, have to start 30 minutes later, and we have unhappy divers waiting around for things to start.
Yes our guests pay our salaries, you are on vacation to enjoy yourselves, and we are all very aware of that. Our job is to try to make everybody enjoy their dives, and make a diving day run smoothly. That requires some planning, and we're not trying to be unreasonable a**holes. Like any guided (sports) group activity, I don't think it is unreasonable to follow a briefing for the benefit of all participating.
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