Customer service compliment

[kombiguy]

A couple of weeks ago, I noticed that the Cordura shell on my eight year old Explorer wing was wearing out. It had about 800 dives on it. The seams were separating, the OPV area was worn through allowing the bladder to peek out, etc.
I mentioned it to a Halcyon rep who said it could be repaired. So I sent it to Halcyon with a note about how much I liked my wing.
Less than a week later, I had my wing back, in like-new condition. And the cost was eminently reasonable. More than reasonable; I almost felt like I was stealing.
Well, in summation, if I need it, and Halcyon makes it, that's where I'll get it from now on.

Thanks, Halcyon!

 

[milbournosphere]

Could you PM me how much it cost you? My eclipse shell is separating and I was pondering doing the sewing myself or trying to send it in for warranty repair.

 

[Compressor]

Gentlemen: why isn't this covered by warranty?

 

[m0xty]

I want also repair my eclipse wing that frayed at bottom...could you please PM me how much cost of your wing repaired, as my consideration

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