Hi,
I am having problems getting my dive log back after moving to a new laptop. In DM3.1, I regularly saved BAK files in my dropbox so was not expecting any issues.
I thought I might even have a look at DM5 while I was at it. I restored the BAK file and restarted DM5 but unfortunately upon restart it promptly crashed. I uninstalled DM5 and then installed a copy of DM3.1. I got pretty much the same behavior from DM3.1 with it just hanging upon restart. I thought the BAK file may be corrupt to I tried a number of other files, all with the same outcome.
Has anyone encountered these types of problems before ? I would appreciate any guidance because I have researched extensively and tried everything I can think of.
I have 10 years of log data, across multiple Suunto computers that I cannot get access to and Suunto support don't seem to care enough to even respond. As a long time user of their technology, I have been extremely disappointed at their lack of service and I will be offloading all my Suunto computers and moving on if I cannot get my dive log back.
Cheers.
Scott
I am having problems getting my dive log back after moving to a new laptop. In DM3.1, I regularly saved BAK files in my dropbox so was not expecting any issues.
I thought I might even have a look at DM5 while I was at it. I restored the BAK file and restarted DM5 but unfortunately upon restart it promptly crashed. I uninstalled DM5 and then installed a copy of DM3.1. I got pretty much the same behavior from DM3.1 with it just hanging upon restart. I thought the BAK file may be corrupt to I tried a number of other files, all with the same outcome.
Has anyone encountered these types of problems before ? I would appreciate any guidance because I have researched extensively and tried everything I can think of.
I have 10 years of log data, across multiple Suunto computers that I cannot get access to and Suunto support don't seem to care enough to even respond. As a long time user of their technology, I have been extremely disappointed at their lack of service and I will be offloading all my Suunto computers and moving on if I cannot get my dive log back.
Cheers.
Scott