Elite T3 - NDL times shown not the same as those in user manual

[sladerer]

Aeris has been great to work with. I've had regular email communications responding to my initial request and follow-up questions and also to let me know the DC was on its way back. In total they had it for 3 business days - just waiting on UPS now.

I did find my original receipt so that made it a bit easier.

 

[sladerer]

DC came yesterday - it's not the one I sent in...guess whatever was wrong with it wasn't repairable.
Probably won't get a chance to dive with it until my Cayman trip next month but I'll post upon my return on the dive profile/missing depth issue. At least the NDL times are right now!

 

[sladerer]

So I'm back from my trip to GC and have downloaded my dives. In addition to the NDL times issue being fixed, a review of all 8 dive profiles shows no "missing" depth info. I'd rate my experience with Aeris as excellent. They stood behind their product, got me a replacement quickly, and the replacement solved all of my issues.