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Flight Cancellation/Changes with Fiji Airways

Discussion in 'The Pacific Islands' started by Brodydog, Mar 19, 2020.

  1. Brodydog

    Brodydog Barracuda

    # of Dives: 500 - 999
    Location: Braselton, GA
    480
    218
    43
    Anyone else have a trip booked to Fiji in the near future and get a notification that your flight has been changed to a new date?

    TVU to NAN to LAX on Fiji Airways and then LAX to Atlanta on Delta all on 5/18. Just got an email that the middle flight NAN to LAX has been rescheduled to 5/19 which would mean an overnight in Nadi and then rebooking the LAX to ATL flight.

    According to Fiji Airways posts on Facebook we can reschedule the flight for up to a year, but no mention of refunds. Customer posts are saying a 2 and 3 hour hold time on the phone and then they are disconnected. At this point I just want a refund because who knows if we’ll even be allowed into Fiji by then.
     
  2. Brodydog

    Brodydog Barracuda

    # of Dives: 500 - 999
    Location: Braselton, GA
    480
    218
    43
    Update: found the following statement posted today In the article linked below from the Fijian government. Sure hope Fiji Airways will issue refunds.

    “From midnight tonight, our border restrictions on mainland China, Italy, Iran, Spain and South Korea will be extended to foreign nationals who have been present in the United States of America and all of Europe, including the United Kingdom, within 14 days of their intended travel to Fiji.”

    https://www.fiji.gov.fj/Media-Centre/Speeches/PM-BAINIMARAMA’S-STATEMENT-ON-THE-FIRST-COVID-19-C
     
  3. GAFUN

    GAFUN Nassau Grouper

    # of Dives: 1,000 - 2,499
    Location: North Georgia
    86
    29
    18
    Interesting....my wife and I had a trip to Taveuni Dive Resort May 26th for 2 weeks. ATL-NADI_Taveuni.
    I just canceled with the resort and sent in a Covid19 request to Air Fiji. I also would like a refund, so please update me
    on how your situation works out. PM me if you want.

    Thanks!
    Russ in Gainesville, GA
     
  4. Phil86

    Phil86 Angel Fish

    # of Dives: 100 - 199
    Location: Phoenix, AZ
    5
    1
    3
    I was on a trip and got stuck in Vanuatu when Fiji Airways shut down. I submitted a request for a refund and two days later was told I would get one. I submitted at Fiji Airways Feedback Good luck!!
     

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