Hopefully the new owners address the customer service issues. Real or just perceived, I recently spent some time comparing liquidvision and shearwater computers. Every single person (must have been at least 10) I talked to told me that they would stay away from liquidvision due to customer service issues. Honestly I don't know what the issues were, but so many different people told me the same thing that I listened... and so I bought two petrel.
Liquidvision has a customer service perception problem going on in cave country, and the Tampa Bay area for sure.