OP
Eric Sedletzky
Contributor
I did a lot of equipment-related research before buying anything. However, I failed to see (or perhaps, understand) the issue concerning regulator servicing and what it would mean over the long term. I now wish quite strongly that I had known or understood the issues because I would have opted for buying regulators that I could service myself. I like doing that sort of thing, but I wasn't even aware that the option existed or, if it did, is as safe as it appears to be.
Doing my own reg servicing when I started wasn't something people really did. The dive industry had full control of that.
A few brands still have a death grip on the old way of doing business by having certain dealers within a radius carry their stuff and hold them to a certain price structure. They will not let their parts get into the hands of the general public and you must bring your regs into the "authorized dealer" to get free annual parts but you have to have the stuff in there no later than one year from the previous service, wether it needs it or not. But then they will allow their products to get into the hands of internet discounters via grey market thus screwing their "authorized dealers".
I think it's hilarious.
This whole structure and way of doing business is starting to erode thanks to the internet and some companies that have decided to put the control of their products directly into the hands of the consumer.
This gives the diver much more freedom as to where they buy and getting servicves (if they choose to do it themselves).
I think it's fantastic.
We're starting to see a panic happening with some of the dinasaur companies out there that are a little late to the game. Their whole world is crumbling underneath them and they are pretty freaked out about it.
Between screwing guys like me years ago (I have a good memory) and now with the internet and the whole new way of doing business, they wonder why their business has dropped off 50% or more. Duh!
Ain't karma a bitch!