Daved222269
Contributor
My lds carries mares wetsuits. They don't stock any brand of women's 7mm suits. We could very easily order online, and return easily if it doesn't fit properly. I like to support the local shop, but there's a problem. They said if we order the flexa-8/6/5 my wife wants, mares doesn't accept any returns. Is this true? What if the suit doesn't fit properly or if she doesn't like it? We can't justify spending around $350 to buy a suit and be stuck with it. If that is the policy, that's very poor service to the end user and lds. Some stores are small and they can't afford to stock everything. How are they supposed to make sales with policies like this? I hope that this isn't true, but that means the lds is lying to me. That's even worse. I have a very good relationship with them. What is the policy for distribution and accepting returns from a lds like this?