Pro Plus 2 download issue (time out)

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blueringocto

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Location
Louisa County, Va
# of dives
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I have an Oceanic Pro Plus 2 (non-metallic buttons) that I purchased about 2 months ago. I also have access to a family member's Pro Plus 2.1 (metallic buttons). Using the same cable that came with the 2.1, I am able to download the dives to Windows 7 and XP computers with the 2.1, When I try to download the dives from the 2.0 using the same cable, I get a time out error when the handshake is initiated from the Ocean Log software. I am putting the 2.0 in PC mode, and attempting download within the 2 minute window. What could I be doing wrong?
 
I am having the same issue


I have an Oceanic Pro Plus 2 (non-metallic buttons) that I purchased about 2 months ago. I also have access to a family member's Pro Plus 2.1 (metallic buttons). Using the same cable that came with the 2.1, I am able to download the dives to Windows 7 and XP computers with the 2.1, When I try to download the dives from the 2.0 using the same cable, I get a time out error when the handshake is initiated from the Ocean Log software. I am putting the 2.0 in PC mode, and attempting download within the 2 minute window. What could I be doing wrong?
 
AFAIK the PP2 and PP2.1 use different usb cables
PP2 uses ver.1 and PP2.1 uses ver.3

Hope it helps.
 
https://www.shearwater.com/products/perdix-ai/

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