Tigerman
Contributor
I have an Uwatec Aladin Prime (my belowed black puck) that reasonably developed issues with the IR transfer of data to smarttrak.
When I try to transfer my data to smarttrak it simply will not connect to the computer.
I use a USB IR dongle that I have confirmed to work with my cellphone and I have played around with the angle of the computers ir window towards the computer as my "old reliable" position just didnt work anymore.
I am reluctat to go onto the prime (which otherwise works fine) and hit the reset button given the fact that it has a memory full of dives I have not yet been able to transfer to my computer (I discovered the IR issue halfway through my last divetrip).
I also think that if a reset does NOT help it could be the IR port that has died, given the fact it dont seem to want to connect to the PC regardless of angle or distance.
I have tried to install the program fresh on a different computer with the same result.
Running smarttrak in admin or normal user modes yield the exact same results.
Both computers run Windows 7.
My first question is of course if theres any ideas EXCEPT the ones ive tried on how to get it working?
And second is of course wether there is a way to get hold of the data and get it transferred to the computer without IR - something I would assume to mean some kinda intrusive and thereby fairly costly service?
---------- Post Merged on August 7th, 2012 at 05:52 PM ---------- Previous Post was on August 6th, 2012 at 11:28 PM ----------
A little bump..
When I try to transfer my data to smarttrak it simply will not connect to the computer.
I use a USB IR dongle that I have confirmed to work with my cellphone and I have played around with the angle of the computers ir window towards the computer as my "old reliable" position just didnt work anymore.
I am reluctat to go onto the prime (which otherwise works fine) and hit the reset button given the fact that it has a memory full of dives I have not yet been able to transfer to my computer (I discovered the IR issue halfway through my last divetrip).
I also think that if a reset does NOT help it could be the IR port that has died, given the fact it dont seem to want to connect to the PC regardless of angle or distance.
I have tried to install the program fresh on a different computer with the same result.
Running smarttrak in admin or normal user modes yield the exact same results.
Both computers run Windows 7.
My first question is of course if theres any ideas EXCEPT the ones ive tried on how to get it working?
And second is of course wether there is a way to get hold of the data and get it transferred to the computer without IR - something I would assume to mean some kinda intrusive and thereby fairly costly service?
---------- Post Merged on August 7th, 2012 at 05:52 PM ---------- Previous Post was on August 6th, 2012 at 11:28 PM ----------
A little bump..