SL961 does not flash underwater

[PeacockMantis]

Hi all,
My SL961 flash gave up during my last trip. It works fine on land, but as soon as I go underwater the flash won't charge and fire (also the test mode does not work).
I used rechargeable batteries and already tested with "normal" new batteries but this does not make a difference.

Anyone encountered this issue or now how to solve this?

 

[SeaLife Cameras]

Please contact us at techservice@sealife-cameras.com.

 

[PeacockMantis]

Hello,

I contacted techservice who did send me some general troubleshooting solutions. Techservice told me to contact the local distributor (awaiting answer).

---------- Post added August 12th, 2014 at 02:05 PM ----------

Distributor did send me to the dealer with the request to send me the flash. Before sending it to Sealife (as it is out of garanty) and I think it would be difficult to solve (as it works on land) I'm still interested to know if anyone encountered this problem.

 

[shellmoundal]

I had the same problem. I changed the contact cord with a new one. No problem since I changed it. I think that over time water brakes the contacts down.