here is the whole thing
ME:
hello, i have bought the dvd and the guys at theworldsbestdivedestinations.com have recieved their payment, i contacted them about whether my shipment will be tracked or not, or the estimated time of its arrival, i haven't gotten a reply which made me worried, when i wanted to check my order status on their site by logging in with my email address (the same one i used for registration) , they had no email in their database, so when i registered again and checked my order status, i had no items in my account, when i logged in my email and checked the recite and clicked on the link provided , i found this.
Order #XXXX
Order Date: 24th Aug 2011
Recipient: XXXXXXX
This order is marked as Awaiting Fulfillment
Your Order Contains the Following Items:
1 x The Worlds Best Dive Destinations DVD PAL
i really dont mind the delay but when a seller is delays their reply it makes the buyer worried . i hope this can be solved as soon as possible. and i was hoping i would get the tracking number of the shipment if it was sent already.
thanks
From Buyer - XXXXXXXXXX
8/27/2011 03:10 PDT
hello seller , i got an email saying that my item has been refunded "not that i got anything transferred here on my paypal account. but anyways, i was wondering if something wrong happened to my order, should i re-order? or just go look for it somewhere else?
From Seller - Nimu Njonjo8/27/2011 03:32 PDT
Hello XXXXXXXXXXXX
- I am so sorry about all this - we have had such problems with our website so it was difficult to track your order. Please allow me to refund your money and can you order then directly through Amazon? Is this possible? Apologies again and best wishes, Nimu
From Seller - Nimu Njonjo8/27/2011 03:36 PDT
Dear XXXXXXXXXX, I am sending you a full refund with our sincere apologies. We ask kindly that you order the dvd through Amazon as we are based in Kenya so we are now working through Amazon.com or Amazon.co.uk. With best wishes from Nimu
A Refund was issued.
8/27/2011 03:36 PDT
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good luck for those who wanna buy it =)