I am paying attention to all the dive businesses (especially charters, resorts, and liveaboards) and their cancel/reschedule policies. It has been very telling about a business based not just on their policies of such, but how they handle and communicate their policies. (Not in the industry, but Hobby Lobby turned theirs into a public relations nightmare last week!)
This charter sounds like a very reasonable and popular op. I really hope they endure this hardship and come out OK or it sounds like it would be a great loss to the local dive community there.
This charter op is owned by the same family that owns DRIS. 'Nuff said. It would be a HUGE loss to the local diving community. They run a boat out of Hammond, IN (next to Chicago) on Lake Michigan, another on Lake Huron (eastern MIchigan), and another out of Milwaukee. The Hammond and Huron boats are 16 divers. The Milwaukee boat is a 6 pack.
There is one guy operating a 6 pack who runs out of the northern Chicago burbs to the wrecks on the IL/WI border. There are other boats out of Milwaukee and a bit further north. We have no other boats out of Chicago since a long term boat (6 pack) operated retired at the end of the 2018 season. There are only a few small 6 packs who run out of eastern Michigan in various places on Huron, in addition to the folks who trailer their boats into Alpena (Thunder Bay) and the Straits of Mackinac during the season. 1-2 small operators on Superior. For Erie, you have to go all the way to New York State for Osprey charters (bit bigger boat than DA's 16 diver boats). I think there is one charter op out of western Michigan, but that's it for that side of the Lake.
I would have to go up to Milwaukee to dive if something happened to Double Action. There is no other boat going to the shallow wrecks on the southern end of the Lake. The Milwaukee wrecks are mostly deeper and for more advanced divers.
The Chicago Scuba Meetup began last season to do a few "intro to Lake Michigan" charters for newbies/less experienced cold water divers, which was badly needed. I suggested it since all the charters seemed to be deeper (80ft and deeper) wrecks. We've got stuff as shallow as 30-40ft, which are perfect for the newbies. As long as they've been on the deep side of the local quarry at least once, they're good for the lake.
I'm a regular (as in pretty much every weekend, at least once) on the Hammond boat. I've got reservations for the Huron boat for Memorial Day weekend. As long as the boat is running, I'm out there. We need a few more people, but I'm sure once we get closer, we won't have any issues.