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Be careful of the on line shopping for your diving gear,
the buy and sell business model has a known fault which is not fixed.
Currently, I've brought a full face mask through eBay and Paypal, the seller has an id
of "midwestscubadiver", you can still see that he/she is still selling items online (eBay).
He/She has records of selling different types of product, including diving gear, all positive feedbacks throughout a year.
After the shipping was on its way, the company cotacted me via eBay, asking me to buy another full face maks with communication system, as well as other gears like backplate and wings.
When the item was sent, the person on the other side is asking what else they can help me to buy, then I was given a UPS to keep track, according to the record
it was sent out by a "OfficMaxXXX" company (could be fake), no item description, with a weight of 4 lb. I was skeptical about the whole situation and told them that I would contact them after I am satisfy since this was the 1st deal (my 1st time buying from them).
The item arrived, it was two rolls of Nylon strings.
I filed a request for the refund and report it to both eBay and Paypal.
In fact, in the current system (you won't quite see the whole thing, unless you start
the complaint with the transaction number) once the procedure was started, if eBay
recognized that your payment was done through Paypal, then they would fetch you
to Paypal. Then Paypal would let you go through the steps to continue the claim.
By this time, they would remind you that, if the case is the seller fault, the most you
can do for you is to pay you back with US $200, with $20 charge on the transaction to help you get this amount. i.e. you would be pay back at most $180 IF they can find out that the seller is cheating. By the mean time, the email header and the id of the seller would not be disclosed and the seller can continue his "deal" by using eBay and
Paypal. eBay would not continue to do anything about it (they've set up the system
so that you can do can take very limited step to get refund or make them do anything to the seller).
I was warned by my friends about the way Paypal policy to protect the sellers, even today Paypal have received the complaint, and complaints by many other people, their policy of refunding $180 is still acceptable for their business model.
The discount I have online was only about 30% compared to the suggested retail price, which is possible for a real retailer to offer. Next time when you item is over US $180 you may want to consider twice, even the seller has some good feedback (they can set up dummy buyers to make records).
Thank you for your attention!
Be careful of the on line shopping for your diving gear,
the buy and sell business model has a known fault which is not fixed.
Currently, I've brought a full face mask through eBay and Paypal, the seller has an id
of "midwestscubadiver", you can still see that he/she is still selling items online (eBay).
He/She has records of selling different types of product, including diving gear, all positive feedbacks throughout a year.
After the shipping was on its way, the company cotacted me via eBay, asking me to buy another full face maks with communication system, as well as other gears like backplate and wings.
When the item was sent, the person on the other side is asking what else they can help me to buy, then I was given a UPS to keep track, according to the record
it was sent out by a "OfficMaxXXX" company (could be fake), no item description, with a weight of 4 lb. I was skeptical about the whole situation and told them that I would contact them after I am satisfy since this was the 1st deal (my 1st time buying from them).
The item arrived, it was two rolls of Nylon strings.
I filed a request for the refund and report it to both eBay and Paypal.
In fact, in the current system (you won't quite see the whole thing, unless you start
the complaint with the transaction number) once the procedure was started, if eBay
recognized that your payment was done through Paypal, then they would fetch you
to Paypal. Then Paypal would let you go through the steps to continue the claim.
By this time, they would remind you that, if the case is the seller fault, the most you
can do for you is to pay you back with US $200, with $20 charge on the transaction to help you get this amount. i.e. you would be pay back at most $180 IF they can find out that the seller is cheating. By the mean time, the email header and the id of the seller would not be disclosed and the seller can continue his "deal" by using eBay and
Paypal. eBay would not continue to do anything about it (they've set up the system
so that you can do can take very limited step to get refund or make them do anything to the seller).
I was warned by my friends about the way Paypal policy to protect the sellers, even today Paypal have received the complaint, and complaints by many other people, their policy of refunding $180 is still acceptable for their business model.
The discount I have online was only about 30% compared to the suggested retail price, which is possible for a real retailer to offer. Next time when you item is over US $180 you may want to consider twice, even the seller has some good feedback (they can set up dummy buyers to make records).
Thank you for your attention!
