Warranty transferrable? (Computer)

[Is_907]

So I bought an Icon HD from a friend (named eBay)... after three dives the computer's screen would no longer turn on.
It's currently at the Mares service center in Florida but I've been told it'll be 3 weeks before they can even look at it.

Just trying to set my expectation level--should I expect that they'll warranty service it even though I wasn't the original purchaser?
Or should I expect a "hah sorry--it's going to cost you $xx,xxx to fix" type response?

Trying to level set myself as I have a major trip coming mid-September and would rather not buy another computer if this one will get fixed under warranty

 

[oly5050user]

Only true answer to your question can come from manufacfurer. If I had to guess, I say you are out of luck. Most manufacturers will only honor original owner with proof of purchase.

 

[buddhasummer]

I think original purchaser only is sucky, if the item is still within warranty period what does it matter who currently has possession? I too suspect you might be out of luck but try Zak (Mares main man here on SB) he's a good guy and if it's possible I've no doubt he will help.

 

[Is_907]

Thanks. Hopefully I get good news when support looks at the computer.
If it's bad news I'll try Zak on here


Sent from my iPhone using Tapatalk

 

[Is_907]

So yesterday Mares emailed me to say that my computer was back at my LDS. After prompting, I got the customer service rep to tell me that the charger receptacle on the computer had been replaced and the computer now charges and discharges properly.

I haven't been able to pick it back up from the shop yet but my friend saw it yesterday and read the paperwork--they also replaced the transmitter nib. So that's nice.


So thanks Mares! ;D

 

[buddhasummer]

Nice.