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Wrong Information on OW card

Discussion in 'Q and A for Scuba Certification Agencies' started by donburde, Sep 17, 2018.

  1. donburde

    donburde Angel Fish

    # of Dives: I'm a Fish!
    Location: 33321
    55
    16
    8
    So, my wife finally got her OW PADI certification. We just noticed that the DOB is incorrect,she was born in 75 and her card says 70. Any quick and easy way to fix this that anyone knows of?
     
  2. rhwestfall

    rhwestfall Solo Diver

    # of Dives: 200 - 499
    Location: "La Grande Ile"
    10,093
    7,823
    113
    I just emailed PADI informing them of the error (sent them the diver number on the card). They fixed it (wife's card), and sent a replacement.... happened pretty quick.

    customerservice@padi.com

    You might need to provide some other form of identification showing a DOB, but they didn't require one from me.
     
    donburde and Rooster59 like this.
  3. TexasTaxi

    TexasTaxi Angel Fish

    # of Dives: 0 - 24
    Location: Texas
    17
    11
    3
    Does your wife know that you're posting her ACTUAL birthdate on the www? :wink:
     
    donburde and rhwestfall like this.
  4. donburde

    donburde Angel Fish

    # of Dives: I'm a Fish!
    Location: 33321
    55
    16
    8
    She doesnt care... Ive got her by 5 years, so I'll always be the OLDER one LOL
     
  5. donburde

    donburde Angel Fish

    # of Dives: I'm a Fish!
    Location: 33321
    55
    16
    8
    The biggest issue with it is verification of her diver number, for example looking up your license on PADI.com or scubaearth. Now that she is getting her AOW as well, she may end up having 2 different ones... apparently we need to get this fixed ...
     
  6. yle

    yle Instructor, Scuba

    # of Dives: 500 - 999
    Location: Southern California
    559
    356
    63
    Don, she'll have two different diver numbers anyway. PADI issues a new diver number for every certification. The exception is for divemaster or higher, i.e. for PADI Pro certs. Once you get a PADI Pro number, it stays the same for your remaining Pro certs (DM, instructor, etc...)

    But the good news is that you don't really use your diver number for anything anyway. Even PADI's system looks up divers' certs by their name and birthdate.
     
  7. Fires

    Fires Instructor, Scuba

    # of Dives: 200 - 499
    Location: South Africa
    88
    37
    18
    If you have an issue with multiple records down the line (i.e. she does advanced and the certifying instructor creates a new record instead of searching for her old one) Then you can always mail PADI and give them the details of both records. They will combine them to your preferred one.

    I had a student with 3 different records (different first names - old and new way of spelling - with/without middle name) and I just mailed PADI and they sorted it out, no issues. They are really good like that :thumb2:
     
  8. Tom Winters

    Tom Winters Instructor, Scuba

    # of Dives: 5,000 - ∞
    Location: Boca Raton, FL
    3,466
    313
    83
    Keep the cert card, the wife has to go. Keep looking, Pilgrim, until you find your mate with the birthdate on the card.
    Then your life will be fulfilled.
     

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