i am not sure why this is such a hard question to answer but i have called two canadian dealers, emailed hollis more than once, as well as emailed the canadian distributor.
once and for all i would like a confirmation on whether or not "Hollis" provides free parts for life for their regulators sold in canada.
one dealer here says yes, the other says no, guy at hollis didn't know and sent me to the distributor. they answered by saying a lot but not directly answering my question.
so, please, if someone here repping for hollis could answer a couple of very simple questions.....
1 - if i buy hollis regs from an authorized dealer in canada, do i or do i not get free parts for life
2 - if i buy hollis regs from an authoized dealer in the u.s.a., can a canadian dealer provide free parts for life, or would i have to send them back to a u.s.a. hollis service center
as far as the 30 day return policy goes......the hollis web site says gear can be returned for any reason within 30 days for a full credit. hollis emailed me saying it was actually up to the dealers to decide whether or not to honor that policy. sounds odd to me. so pleae also verify whether this is a hollis policy or is it an individual dive shop policy.
i am trying to put together pricing for a new side mount rig and hollis is one of my options. i would like to understand exactly what i would be buying.
thank you
once and for all i would like a confirmation on whether or not "Hollis" provides free parts for life for their regulators sold in canada.
one dealer here says yes, the other says no, guy at hollis didn't know and sent me to the distributor. they answered by saying a lot but not directly answering my question.
so, please, if someone here repping for hollis could answer a couple of very simple questions.....
1 - if i buy hollis regs from an authorized dealer in canada, do i or do i not get free parts for life
2 - if i buy hollis regs from an authoized dealer in the u.s.a., can a canadian dealer provide free parts for life, or would i have to send them back to a u.s.a. hollis service center
as far as the 30 day return policy goes......the hollis web site says gear can be returned for any reason within 30 days for a full credit. hollis emailed me saying it was actually up to the dealers to decide whether or not to honor that policy. sounds odd to me. so pleae also verify whether this is a hollis policy or is it an individual dive shop policy.
i am trying to put together pricing for a new side mount rig and hollis is one of my options. i would like to understand exactly what i would be buying.
thank you