Aeris Computer Interface
- Thread starter RandyAB
- Start date
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RichKirby
Contributor
Funny, I installed OceanLog and it works fine (no freezing).
RichKirby
Contributor
jason_g, were you able to get the freezing problem taken care of? I uninstalled and reinstalled on my laptop and it still freezes. The Oceanic version worked fine. I just got back in country last night and haven't been able to reach out to the contact Doug gave yet. I was unable to download any data from my wife's Atmos 2 the entire trip due to this issue.
I spoke with Royce for about an hour last Thursday and he couldn't fix the issue. He was going to get to the engineer and call me back... unfortunately, he hasn't called.
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Please do ping me when you do!
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@Doug - if you can escalate, I'd appreciate it. Royce has my contact info.
---------- Post Merged at 02:46 PM ---------- Previous Post was at 02:44 PM ----------
We are about to release a new version that supports it
Please do ping me when you do!
---------- Post Merged at 02:48 PM ---------- Previous Post was at 02:44 PM ----------
@Doug - if you can escalate, I'd appreciate it. Royce has my contact info.
Done!
We just posted version 0.15 of divePAL Windows. You can download it from our website
Alberto (aka eDiver)
RichKirby
Contributor
Just a follow up. I talked to Royce and it (wouldn't you know it) ran fine for him. He did suggest setting it to run as administrator and there were two older versions of the device driver installed that he removed to ensure there were no conflicts with the newer version. It seems to be running fine now. Thanks for the help, Aeris.
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