SHPWRCKDVR
Contributor
Let me start by saying that I've had my Transpac for about 7 years (with the rec wings) and its been great. However there was a problem with the integerated weight pockets that were on recall. Even though they were replaced, the replacement pockets also were defective (they would fall out while diving).
When I contacted Dive Rite and was told it was not their problem, it was the manufacturer (Sonoform I believe) and that Dive Rite would not warranty the (replacement) weight pockets. I still am unable to understand that logic (the b.c said Dive Rite, what difference did it make to me who made it) but was able to locate weight pockets that would work from Scuba Pro.
Since Dive Rite would not stand behind "their" (quotes because they blamed Sonoform) product I will no longer purchase Dive Rite products. My situation was not unique because several divers in the dive club (with over 130 members) also had they same problem and response from Dive Rite.
Just my 2 cents, and to share a story about an experience that involved a recall for weight pockets and the replacement pockets that didn't work and the lack of concern from Dive Rite about it.
When I contacted Dive Rite and was told it was not their problem, it was the manufacturer (Sonoform I believe) and that Dive Rite would not warranty the (replacement) weight pockets. I still am unable to understand that logic (the b.c said Dive Rite, what difference did it make to me who made it) but was able to locate weight pockets that would work from Scuba Pro.
Since Dive Rite would not stand behind "their" (quotes because they blamed Sonoform) product I will no longer purchase Dive Rite products. My situation was not unique because several divers in the dive club (with over 130 members) also had they same problem and response from Dive Rite.
Just my 2 cents, and to share a story about an experience that involved a recall for weight pockets and the replacement pockets that didn't work and the lack of concern from Dive Rite about it.