Don't rent a car from Avis or Hertz on the island.....

[DiverG]

I wish Isis rented jeeps..........

They do. They have one red jeep that I know of, and I think it may be the only one she has. I've rented it twice.

 

[mstevens]

We rented a large 4 door car and got something as small as a 4 door fiesta. I speak pretty decent Spanish and I told the guy we had reserved a bigger car and he told me that was all they had. Just shady stuff if you ask me.

Something like a Fiesta is relatively large in much of Mexico and certainly on the island. It's very likely that they did not have anything larger - nothing shady about it.

 

[robbcayman]

I am very late to this thread - and honestly haven't read the whole thing - but as far as the car type, the cars the rental agencies have here ARE small - the only larger vehicles they typically have for rent are the vans or SUV's from the places that offer them - and they are limited in quantity.

The charges Can be different based on your banks exchange rate - because your credit card issuer is the one converting the pesos to dollars, not the rental agency. However, there sholdn't be THAT large of a difference, and I would simply dispute the amount with your credit card company - I assume you kept all of your receipts?

You shouldn't allow a car rental agency to "ruin the credibility of the entire island" - I KNOW you've had good honest and enjoyable experiences here

I will also HIGHLY recommend ISIS - Margarita (owner) is the sweetest, nicest, most honest lady you'll ever find - and she will assist if there are any issues at all. They do only have VW's, a few jeeps and a few air conditioned VW Sedans - no large cars - and I would reserve in advance to get one of the sedans!

Sorry, I've been slammed at work and I'm late in replying to this. I love Cozumel and I've had nothing but good experiences except the 2 car rental deals. Christi, your operation has been awesome to me and that's a big part of what keeps me coming back.The credit card company took the money from them and made it right. I will only use Isis from now on.

 

[5615mike]

Yep. There is one Coz agency I won't use, the one that defrauded a member with fake insurance - but their name is so similar to another, I'm not repeating it here.

a

That would't happen to be Less Pay would it? Same experience. John has been in trouble for this. Frankly I am surprised that he is still in business.

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Diving or driving? On Cozumel the two have relatively little to do with each other.

Thank you Gordon. You beat me to this but it is so profane that I had to give you an atta boy for this and say DITTO. It should be so obvious that it would not need to be presented. It's a rediculous excuse.

I have been renting Jeeps from Ernestos for about 3 years now. He only has about 5 or 6 but we only go during low season so availability is never an issue. We always rent for 8 or 9 days at a time and he gives me a rate of $40/day which is reasonable. I would rent a small car but Im 6'5" and dont fit well. Certainly dont need air which is why the jeep is great for an island rig. The VW's would be fun as well but not sure how well I would fit in one.

---------- Post Merged at 09:09 PM ---------- Previous Post was at 08:52 PM ----------

NO! The car rental place at the Hotel Barracuda is NOT "payless". It's "Less Pay". There is a Pay Less rental on the island, but that's not it.

Correct, John owns Less Pay. And there are plenty of surprises when dealing with John. Trust me. I did business with him for almost 10 years and finally had enough. Especially after the insurance mess.