Hello from Silent World in Key Largo Florida!!! New Owners!

[whysocold]

I tried to make a purchase from Silent World and can't say that I'm pleased. They advertised free shipping on the Halcyon SMBs I ordered, but would not honor it. Violet stated that even though shipping was listed as free for these items, it was a mistake and only for orders over $300. My order was over $200, so it did not qualify for the $300 policy--a policy that does not exist on the site. If this is how Violet chooses to run Silent World going forward, I'm sticking to my usual LDS, DRIS, and Scuba Toys.

 

[beaverdivers]

Welcome to SCUBAboard!

 

[kelemvor]

Bummer to hear, whysocold. I'm curios to hear their side of the story. Seems unreasonable for them to not match an advertised offer even if it was a mistake.

 

[Bhtmec2]

I guess violet has not come up for air. No post since the intro.

Has anyone taken any Tech training from them since the change of owners?

I would like some current feedback as I was thinking of a class up there in Jan.

 

[MarinMervis]

Welcome aboard the forums. Have a great stay here and i hope you will enjoy the time.

 

[DiveGearDepot]

Welcome to SB, we are new here as well. In fact, we will be out your way for some diving in January. Will have to stop on in and check out the shop!

 

[mizelissa]

Hello Violet! My husband and I love diving with Silent World when we are in Key Largo and look forward to continuing to do so on our next visit!

 

[whysocold]

I would check out Silent World's BBB report before doing business with them http://www.bbb.org/south-east-flori...nt-world-dive-center-in-key-largo-fl-11007853


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[Tug]

I would check out Silent World's BBB report before doing business with them http://www.bbb.org/south-east-flori...nt-world-dive-center-in-key-largo-fl-11007853


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It appears as if this rating is the result of only one review/complaint so I'd take it with a grain of salt.


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[whysocold]

It says that Silent World failed to respond to the complaint. What kind of business doesn't respond to BBB complaints?


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