OceanicRocks
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I recently purchased a bunch of stuff over $2000 worth in oceanic products. One of which was a Geo watch computer (worth $400). So I get the thing and it comes wth a defective lense protector. So I call Oceanic. They tell me no problem we'll send it out to you!
BUT THEY DID NOT... So, I followed up with them in e-mail for weeks back and forth. Its crazy! Now they tell me that if I want it than I will need to purchase it... This thing is like $.50 for them to replace it and they won't replace it. It costs $10 in the store but my thing is... I just purchased my item recently and I feel they should replace it free since it was defective and I told them about it recently. I am starting to worry why I purchased Oceanic in the first place?
Wondering if anyone else had issues with them. I already returned some Oceanic items based on the way in which I was treated. Whats the deal? They have the worst customer service IMHO
OCEANIC... if you are listening all I want is a replacement lense protector for my Geo. If you care about satisfied customers than let me hear so!
BUT THEY DID NOT... So, I followed up with them in e-mail for weeks back and forth. Its crazy! Now they tell me that if I want it than I will need to purchase it... This thing is like $.50 for them to replace it and they won't replace it. It costs $10 in the store but my thing is... I just purchased my item recently and I feel they should replace it free since it was defective and I told them about it recently. I am starting to worry why I purchased Oceanic in the first place?
Wondering if anyone else had issues with them. I already returned some Oceanic items based on the way in which I was treated. Whats the deal? They have the worst customer service IMHO
OCEANIC... if you are listening all I want is a replacement lense protector for my Geo. If you care about satisfied customers than let me hear so!