Oceanlog 2.1 error

[NJMike]

Doug, I fully understand how people get busy...just the reply at least sends a confirmation that someone read the message. By the way, I am a very happy Oceanic customer...

Here is the link to my initial post:

http://www.scubaboard.com/showthread.php?t=171792

It is a bug, not a feature request. Does the technical staff you listed above automatically get the post's info that we provide here?

What I can do is take a screenshot and send it to them, that should not be a problem.

Thanks for the reply.

 

[NJMike]

Here's the link to the second problem I reported:

http://www.scubaboard.com/showthread.php?t=172319

 

[xanyas]

I am having an issue also. Several times when downloading my dive info from my Atom 2.0, once the download is complete and I look at the dive log info.. the only thing that has downloaded is the date and dive start time. Any suggestions on this??

 

[NJMike]

Oceanlog is definitely NOT, at least at this point, a very robust computer program. Hopefully it will improve with normal upgrades, which is normal. But ususally it is a little more robust at the first version.

I have a VEO 180 and I am having ongoing issues. I reinstalled the full 2.1.2 version, but that gives me a run time error (forget the number). Then I install the patch which fixes that, but I always end up with GEAR problems. At first I can create new GEAR bags, but then at some point which I have not grasped yet, it starts failing and keeps crashing the program.

Still waiting for 2.1.3.....

 

[bassfisher]

I'm getting a similar error, "Runtime" I thought it was my cable unclipping itself from my proplus2 but now I can't get to that second screen. AYEEEEE! I'm gonna call those guys above.

 

[NJMike]

bassfisher, I just did some testing. First, make sure that if you install the full 2.1.2 version, do not install the patch after that.

Another thing I found was that if you delete anything that's built into the program, it will probably crash. For example, in the GEAR screen, if you delete any item like a regulator, suit, gloves....anything, then the program will crash whenever you choose a GEAR bag that you created.

I do understand that they are coming out with a new version soon, so that might be a help.

 

[Fabulous]

bassfisher, I just did some testing. First, make sure that if you install the full 2.1.2 version, do not install the patch after that.

Another thing I found was that if you delete anything that's built into the program, it will probably crash. For example, in the GEAR screen, if you delete any item like a regulator, suit, gloves....anything, then the program will crash whenever you choose a GEAR bag that you created.

I do understand that they are coming out with a new version soon, so that might be a help.

As explained earlier if you have Vers 2.1.2. on your original CD the patch also works.

On the service from Oceanic I sent an email to Doug Krause and he has emailed back promptly.

Oceanlog I actually only use for downloading and then import into Divelog which is much further developed.

 

[bassfisher]

Hey, sorry I don't get on much I'm usually out in the evenings and up to my uncle's on the weekends. Yeah, I called their tech support and talked to a Rick, he helped me and knew exactly what was going on before I could finish a sentance. WOW! I was impressed, he said to be patient with the Pro Plus 2 because it was one of the begining USB connections, "back in the day" I have to hold it when I download and now it does fine. I didn't have any problems downloading though. Thanks a bunch Rick and Oceanic.