Putting economics aside, and getting back to the idea of life support......
What about divers in my situation? Between student loans, bills and the generally ridiculous cost of living in the NY metro area, I have a certain set amount I can spend on diving anually.
Do I purchase top of the line gear online, or mid level stuff at my LDS, as it's all that I can afford there, especially with two divers in the family???
Hmmm.... spend the same amount of money, and get the best of the best, or adequate, run of the mill gear????
I obviously buy online, and have yet to see a convincing argument that it's in my best interest to do otherwise. I've also "been there, done that" with regards to offering them the option of matching prices.
Just last weekend I had a problem with Jens BC knife, and had to grab her another one on short notice. I went into the LDS that certified me, and a place where I've probably spent close to $8,000 over the years. He ripped me $45 for a teensy TUSA BC knife that LP has for $17.99. I mentioned to the OWNER that I thought the price was too high, and I'd appreciate a break based on being a long time customer. I got a "take it or leave it" shrug.
Oh well, another customer lost through poor service. He'll probably be the next ex owner on here griping about how unfair life is