coolreefdiver
New
- Messages
- 3
- Reaction score
- 0
- # of dives
- 100 - 199
This is my first post, and I am not writing this to name names, that's not the point, I just want people to know what they are getting in for. Would I go back to Silent World no, would I go back to the Keys, maybe, but I would definitely want to dive with another operator.
After reading the reviews here on scubaboard I decided to book with SilentWorld for a few trips in the last couple of weeks. I know there are several diveshops to choose from in the Key Largo. I have been diving for many years, and have done many trips to Mexico, Hawaii, and other Caribbean locations, but never to Florida. First off I have to say that I wasn't impressed with the diving here. Most of my dives were only to 30-40 feet not because I didn't want to go further, but because that's as deep as the divesites were. As for the days I was on the boat, we never did go to the same divesite, but on one dive I was able to cover 2 or 3 of the sites.
As for the people, that's were I was the most disappointed. For a customer service industry I just didn't see very much customer service. Most other places I have dove the DM would set up the gear, or at least offer to do so, not here. Most other places there is a guide in the water, nope not here. The shop and the dock were several miles apart, so I had to drive from one to the other, which isn't very convenient. At the beginning of my trip I had to sign the boat release and pick up weight. Then I had to lug my gear and weights to and from the dock everyday. After my last dives I again had to go back to the shop and return the weights.
Were there good people working there, yes, but overall I can't say I had a very good dive trip with them. Thanks for letting me rant.
After reading the reviews here on scubaboard I decided to book with SilentWorld for a few trips in the last couple of weeks. I know there are several diveshops to choose from in the Key Largo. I have been diving for many years, and have done many trips to Mexico, Hawaii, and other Caribbean locations, but never to Florida. First off I have to say that I wasn't impressed with the diving here. Most of my dives were only to 30-40 feet not because I didn't want to go further, but because that's as deep as the divesites were. As for the days I was on the boat, we never did go to the same divesite, but on one dive I was able to cover 2 or 3 of the sites.
As for the people, that's were I was the most disappointed. For a customer service industry I just didn't see very much customer service. Most other places I have dove the DM would set up the gear, or at least offer to do so, not here. Most other places there is a guide in the water, nope not here. The shop and the dock were several miles apart, so I had to drive from one to the other, which isn't very convenient. At the beginning of my trip I had to sign the boat release and pick up weight. Then I had to lug my gear and weights to and from the dock everyday. After my last dives I again had to go back to the shop and return the weights.
Were there good people working there, yes, but overall I can't say I had a very good dive trip with them. Thanks for letting me rant.