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Bought a Seasoft dry suit and it leaks big time

Discussion in 'Seasoft Scuba' started by SBDeadly, Feb 7, 2017.

  1. SBDeadly

    SBDeadly Angel Fish

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    Sounds good Bruce. Can you give me the shipping address? I'll get it shipped out this week.
    How should I mark the leaking area? I can circle it with masking tape.

    Dave
     
  2. Bruce Justinen

    Bruce Justinen Dive Equipment Manufacturer

    # of Dives: 5,000 - ∞
    Location: Olympia, WA
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    SEASOFT SCUBA
    8294 28th Court NE Suite 600
    Olympia, WA 98516

    I will let you know right away what I find.

    Bruce
     
    Peter69_56 and tridacna like this.
  3. RandomGuy1

    RandomGuy1 Barracuda

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    Wow, I am impressed that you are doing anything for a suit that is now 6/12 years old.
     
  4. SBDeadly

    SBDeadly Angel Fish

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    Thanks Bruce. You'll have it this week.

    If you are able to fix the leak, please also replace the neck seal with a neoprene seal. I hate the latex seal. I'll pay for it.
     
  5. tridacna

    tridacna ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 2,500 - 4,999
    Location: New Jersey
    5,601
    2,630
    113
    Great customer service. Wow!
     
    northernone likes this.
  6. SBDeadly

    SBDeadly Angel Fish

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    Hi Bruce,

    Just checking in. Have you had a chance to look at the suit?

    Thanks
     
  7. Bruce Justinen

    Bruce Justinen Dive Equipment Manufacturer

    # of Dives: 5,000 - ∞
    Location: Olympia, WA
    112
    146
    43
    We have gone over the suit again and there are no leaks. Contact me by email.

    Bruce
     
  8. SBDeadly

    SBDeadly Angel Fish

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    Hi Bruce,

    I responded to your email a while ago. I know you said you didn't find any problems so I'm not sure where to go from here.

    Thanks,
    Dave
     
  9. SBDeadly

    SBDeadly Angel Fish

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    With no response from Seasoft I'm finally giving up.

    You can keep the leaky suit Bruce. I wouldn't dive with it anymore even if you did send it back.
    It really sucks to have to walk away from such an expensive item.
     
  10. Jondjames

    Jondjames Nassau Grouper

    # of Dives: 25 - 49
    Location: Cincinnati
    73
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