Can't stay warm...what am I overlooking?

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So I got the heated wetsuit, and it work(ed) great. However, after one use, and without going anywhere near water, the charging module stopped working. So I've worn it twice. Once on the first charge from the factory, once on the second charge. After that the lights on the box stopped working. And I tried the car adapter, the wall adapter, and multiple plugs, so I know it's the module.
 
https://www.shearwater.com/products/teric/

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