Frankly, I've always been impressed with all the "TekTips" DGX has their web pages. They are far and above more informative than anything other retail places provide. Someone had to put in gobs of man hours to write them all. And we're not talking piddly "how to" stuff. They wrote a whole comparison of deco algorithms!
Totally agree! I empathize with DGX for their customer woes, but in my opinion the TekTips help DGX stand out from the crowd.