TheMadDane
Contributor
So when my wife purchased my Sol for $1200 US through Scubastore.com they "Assured her" that they were an "Authorized ScubaPro Dealer" and that "Absolutely it is under warranty".
Unfortunately, this was actually a half truth. It is under warranty... in EUROPE! It is NOT, I repeat NOT under warranty in the USA and I quote Scubapro USA, " Only Scubapro products purchased in the USA will be warrantied in the USA, we are an entirely separate entity as Scubapro in Europe is an entirely separate entity".
So now I have to go through the excruciating pains of boxing up and shipping my Sol back to Spain, which I can not do by COD so Scubastore.com says they'll give me a gift certificate for my shipping. GREAT, just what I want, another piece of diving gear that I will have to send back to Spain if something goes wrong with it!
Lesson learned... only buy outside the country if you know you can return it locally or at least in the USA for repair / warranty issues. I recently purchased a dive light from Scuba.com OMS Ultra Bright K2 L.E.D. Head Lamp. It turned out to be defective and I returned it and had a replacement within a week, no questions asked.
Consider yourself for-warned.
Unfortunately, this was actually a half truth. It is under warranty... in EUROPE! It is NOT, I repeat NOT under warranty in the USA and I quote Scubapro USA, " Only Scubapro products purchased in the USA will be warrantied in the USA, we are an entirely separate entity as Scubapro in Europe is an entirely separate entity".
So now I have to go through the excruciating pains of boxing up and shipping my Sol back to Spain, which I can not do by COD so Scubastore.com says they'll give me a gift certificate for my shipping. GREAT, just what I want, another piece of diving gear that I will have to send back to Spain if something goes wrong with it!
Lesson learned... only buy outside the country if you know you can return it locally or at least in the USA for repair / warranty issues. I recently purchased a dive light from Scuba.com OMS Ultra Bright K2 L.E.D. Head Lamp. It turned out to be defective and I returned it and had a replacement within a week, no questions asked.
Consider yourself for-warned.