Here is what it comes down to, authorized dealers don't touch the computers. There is nothing they can service other than changing the battery on some units.
The OP contacted Scubapro directly and NOT his LDS. Scubapro Europe (where his purchase is registered) requested that he send in his unit to them for service.
No one REFUSED to service the equipment, regardless of warranty it has to go direct to Scubapro. Had this been a regulator, a simple trip to the LDS would have been fine under the warranty. Scubapro did request that the OP send them the computer so they could service it.
Why Scubapro didn't suggest he take it to a LDS where they could send it to Scubapro USA who would then ship it to Scubapro Europe... who would then fix it and send it back to Scubapro USA who would then send it to the LDS is beyond me
I mean, what is another 2 weeks or more worth of shipping right?