How Dive Rite got it Right!

[nimoh]

thanks for posting this Justin.

Many people are quick to complain about bad experiences, but not enough take the time to post about great experiences.

 

[buddhasummer]

thanks for posting this Justin.

Many people are quick to complain about bad experiences, but not enough take the time to post about great experiences.

Amen.

 

[Scubadude_LA]

I was cave diving the High Springs area last year and had a leaky DR 3100 second only a couple of months old, couldn't figure out the issue in the field. I drove to the Dive Right building which wasn't too far, walked in unannounced, was greeted by John, then about 30 minutes later I was headed back to the caves with a fully rebuilt 1st and 2nd, no charge, no wait! They are always helpful over the phone as well. I got a mini tour of the operation, was interesting to see where all the gear gets born.

 

[jimqh2o]

They do that. I have never had any of their gear fail but have stopped in for upgrades and other needs. 1st rate.

 

[Searcaigh]

I got my wing / harness last week and Paul from Divers Down helped me put it together for my doubles then I stripped it down and put on the cam bands for singles. After that I did two dives the following day, tank a bit high though and called Paul he recommended just using one cam band for my 10L tanks.

Why have I been using a standard BC all this time, it is awesome. As I was leaving the east coast of UAE from a different dive center I called Paul and asked him about the smaller travel BC as I am due to go on a trip to Anilao this coming Friday. He had one in stock so I did a U turn and bought one.

Not having tried this out though, I kitted it up with one of my S50s and threw myself into the swimming pool to check it out very impressed .... now I have this Mares BC for sale

 

[DMDavid]

I am very brand loyal and the guys at Dive Rite have proven themselves to me and have earned my loyalty.

 

[Danseur]

Thanks, Kathleen. 100% Heartfelt!

 

[Rich52]

I'am neither a techie or caver but I configure my gear on the techie side,,makes diving better. I recently purchased my 1st Dive Rite product (based on reputation) which were the EXP fins. They are replacing my tried and true farallon jets that I have had from the early 80's (thankyou Paul from the old days at scuba west). On recently fell off a boat and was lost. I have no doubt that my new fins will be an updated and wonderful replacement.

 

[Candiru]

Yes, dive rite has great service. They also continue to respond to demand with their new and innovating products. I have been 100 percent happy with every dive rite product that I have ever purchased.

 

[mddolson]

I have to say I'm a Dive Rite fan as well. I'm a retired instructor & have had my transpac for several years.
A few weeks after I got my Transpac, the LP inflator started leaking around the power inflate button.
I emailed DR, explained I was an instructor & the shop I was working for at the time.
Being in Canada it's still a pain to ship things back & forth to USA.
I asked for a parts list & exploded assembly drawing so I could replace the o-rings..
In a week a package arrived at the shop for me.
In it was a new inflator with the parts diagram, with instructions how to replace the faulty o-ring, & to keep the original as a spare.

Well done DR

Mike D